The good thing about hiring me as your consultant is that you will work directly with me. Usually when hiring an agency your communication with the agency is via “account managers” or “SEO assistants” and in many cases, they do not provide the expertise you will need.
Why is this question important? You have to have direct contact with your SEO consultant regularly. This question will clear you on that and allow you to modify your agreement. You also have to make sure you create an excellent communication link.